Knowledgebase: Reseller Hosting
Why am I getting a 403 Forbidden error on certain pages of my site?
Posted by Hazel G. on 13 August 2011 02:27 PM

mod_security helps protect you against various Perl, PHP and Ruby exploits but it can have false positives depending on the URL the user is visiting. If you're receiving a 403 forbidden on a page it is most likely mod_security.

In order to disable those issues, please contact our support team with the affected domain name and it will be whitelisted from the mod_security module

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